Shipping and Returns Policy

We are pleased to offer complimentary ground shipping for U.S. online orders over $50.00. Complimentary Ground shipping is valid for shipping addresses in the United States including Alaska, Hawaii, Puerto Rico and other US Territories.

Orders under $50.00 will incur a standard flat shipping rate of $5.00.

Processing Times

All orders take approximately 1 to 2 business days to complete and are processed in the order in which they are received. Mary Jane’s Court utilizes various shipping partners to ensure your orders reach you in the most efficient manner. The following shipping options are available:

• Ground (USPS, UPS, FedEx)

• Priority Mail (USPS)

Please allow up to 5-7 business days for your order to ship. Once your order ships, you will receive an email notification containing the assigned tracking number. Use this information to check the status and estimated delivery date. If you have not received an email after a few days, please check your spam folder.

To ensure your order gets fulfilled correctly and shipped quickly, please confirm the shipping address details before placing your order. We are unable to ship to incomplete addresses. Please ensure that your shipping address includes any applicable apartment, floor, suite, unit number(s), etc. Incomplete address details will result in delayed shipment of your order. Orders returned back to Mary Jane’s Court due to incorrect information will receive a refund unless we are able to successfully contact you for the correct information. International Orders will receive a refund excluding the shipping fee.

International Orders

Mary Jane’s Court offers worldwide shipping.  However, we currently provide guaranteed door-to-door tracking to the following 55 countries only:  

Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mexico,* Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia,** Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, and Vietnam.

*There is no guaranteed door-to-door tracking for all packages shipped to Mexico.

**Due to the ongoing conflict in Ukraine, Russia isn't accepting any packages until further notice.

International orders are responsible for duties associated with their order.

Returns Policy

At this time, we do NOT accept returns of any products.

Refunds & Exchanges

Mary Jane’s Court does not offer refunds or exchanges for “change of mind” (i.e., if you decided you did not like the purchase or if you had no use for it). All of our products are carefully inspected before they are shipped. Refunds are not offered under any circumstance where the product is not faulty or defective. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.

As a small business, we strive to maintain our reputation of providing outstanding customer satisfaction. While we hope our products exceed your expectations, we understand that minor mishaps and / or circumstances beyond our control may occur. If there is a problem with your order, please contact Customer Service by email at contact@maryjanescourt.com.

Policy Effective Date: November 22, 2022